Support

Have a question, found a bug, or want to suggest something? We read every message.

Email us directly

support.shootsheet@ozllc.co

Frequently asked questions

Is my data private?

Yes. Your assignments, clients, venues, and invoices are stored in your own private iCloud account, synced only across your own devices. We never sell or share your data, and nothing is used for advertising.

How does shared venue information work?

Venue sharing is entirely opt-in, one venue at a time. When you choose to share a venue, only practical logistics — address, parking, WiFi, field positions — are made visible to other ShootSheet users. Your assignments, clients, and financial data are never part of what's shared.

What if I see incorrect shared venue information?

Tap the flag icon next to any shared venue to report it. Listings that receive multiple reports are automatically hidden from search, and the original photographer who shared it is shown that it's been flagged so they can fix or remove it.

Does ShootSheet work on iPad?

Yes — ShootSheet is a native iPhone and iPad app, and your data syncs automatically between your devices.

Can I export my invoices to QuickBooks?

Yes. Every generated invoice includes a CSV formatted for QuickBooks Online's native Sales → Invoices → Import tool, alongside a PDF you can send directly to your client.

I found a bug. What should I include in my report?

Email us at the address above with what you were doing when it happened, what you expected to happen, and what happened instead. A screenshot helps a lot if the issue is visual.